B2c travel solutions are the next big thing in India. Mainly
there are two modes by which any travel agency operates. One is B2C – Business
to Consumer, where the Travel Agency is looking to sell their travel
inventories to only end customers which are the consumers who will buy tickets
or book hotels etc. The other model is B2B – Business to Business. Here, the
travel company will try to resale the travel itinerary to multiple re-sellers
which are other travel portals or agency. Now these portals or agencies will
sell this itinerary to their own customer who login to their site and in turn
pay commissions to the travel agency providing B2c Travel Portal solutions.
In simple words, B2C travel Portal solutions do not cater to
end users who plan a holiday but rather the agencies who book these holidays. Whitelabeltravelportal.in
is an ultimate example of such travel agencies providing B2C travel Portal
solutions in Delhi.
Some of the essential
feature a travel agency offering B2B solutions should have –
§
Flight and Hotel Booking – National and
International
§
Combo offers with Flight and hotel booking –
with discounts
§
Bus tickets booking
§
Car on Rentals
§
Travel Insurance
§
Registered Login and guest user management.
Different logins for agents.
§
Online payments facility which should be offered
through secured gateway
§
Booking confirmations through SMS, email or
calls.
§
Offering cancellations. Follow up it till end
where customers receive their money back
§
Suggestions for must have/ must take items for
trips
§
Money exchange offer
§
Manage both customers and agents from other
agencies
§
Manage commissions for agents
§
Secure environment by ensuring strict
authentication to make sure the customer’s database is safe from any virus or
unsolicited source.
§
Online booking support 365 days a year, round
the clock.
§
Easy segregation of bookings done by end users
or re-sellers.
§
These are few of the many features required to
have a successful B2B model offering travel solutions.There of course can be
many more added features.
